Regular Job Functions

Experience with eCW (eclinical works) PREFERRED

• Answers appointment scheduling line and schedules patient appointments in a timely manner per established protocols.

• Answer calls in a high volume, busy medical call center.

• Obtain and enter accurate demographic and all relevant appointment information into eCW EMR (date of birth, name, telephone number, insurance information, reason for visit, etc.)

• Schedule appointments accurately and follow appropriate guidelines and templates

• Responds to patient questions and needs by editing, canceling, and rescheduling appointments as necessary.

• Taking messages such as medication refill requests, pain diaries, post-operative concerns, scheduling requests for surgeries, procedures, injections, imaging etc

• Maintain a working knowledge of Medicare, commercial insurance, workers comp and Health Insurance Marketplace Plans

Company: United Musculoskeletal Partners

Job Type: Full-time

Address: 1505 Stone Bridge Pkwy., Woodstock, GA, 30189