WellStar Health Systems Manager of MyChart Patient Estimates in Marietta, Georgia

Overview

At WellStar we all share common goals. That’s what makes us so successful – and such an integral part of our communities. We want the same things, for our organization, for our patients, and for our colleagues. As the largest not-for-profit healthcare system in Georgia, this means we pride ourselves on investing in the communities that we serve. We continue to provide innovative care models, focused on improving quality and access to healthcare.

Responsibilities

The MyChart/Patient Estimate/Consumerism Manager will be responsible for the accuracy in supplying estimates for hospital and physician-based services. MyChart/Patient Estimate/Consumerism Manager will serve as contact for MyChart steering committee. Lead a team that helps patients and families navigate through financial features in MyChart. Provide consumer-friendly patient estimates regarding WellStar Health System Services Identify, create and lead Revenue Cycle involved consumerism initiatives.

Qualifications

Required Minimum Education:

  • BA or BS, preferably in Business, Accounting, Finance, or ten (10) years commensurate work experience required.

Required Minimum Experience:

  • 2 years in Patient Financial Services with at least 1 year in a self-pay collection environment.

  • A quantifiable - verifiable track record of previous self pay receivables success is required.

  • Progressive leadership including supervisor/lead level responsibility in a complex healthcare organization.

  • Must have a thorough understanding of healthcare revenue cycle functions, operations and collection control points.

  • Experience in performance improvement and change management.

  • Understanding of both Hospital and Professional revenue cycle patient billing / operational practices

  • Experience in Customer Service Call Center Operations

  • Experience in Complaint / Conflict resolution

  • Epic SBO experience preferred.

Required Minimum Licensure/Certification:

  • Epic SBO proficiency/certification

Join us for outstanding benefits and development opportunities. We also offer state-of-the-art technology, professional support and advancement, and colleagues that rank amongst the best in the country. The WellStar culture of caring has also been nationally recognized three years in a row by Fortune Magazine as one of the “100 Best Companies to Work For”. Step up to your potential. Find out more and apply today.

WellStar is an equal opportunity/affirmative action employer. All applicants are considered without regard to race, color, religion, sex, age, national origin, disability, veteran status or any status which is protected by local, state or federal law.

Department Patient Financial Services

Facility WellStar Shared Services

Category Leadership

City Marietta

Shift Days

State Georgia