Reference #: REQ358425 Find your next move at JLL and build a fulfilling career

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Site Management Ensure office, kitchenette, and pantry equipment is in good working condition, triage all work requests to respective parties Manage all colleague inquiries and issues tactfully and confidently Conduct daily site walks to assess site and floor conditions Work to ensure meeting rooms and collaboration spaces are in 'ready-to-use' condition whenever unoccupied Provide support for booking rooms, triaging colleague requests, and overall conference tasks i.e., food deliveries, conference room facilities requests, and room set up Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace - One Team Ensure services are delivered within SLA's and compliant with applicable laws, rules, and regulations

Task/Responsibilities Ensure services are delivered within SLA's and compliant with applicable laws, rules, and regulations Work with Client on colleague engagement initiatives - provide site tours for new hires, and assist with events as required Trusted advisor for all colleague and contractors provides connection to site resources, services, and amenities

Colleague Service & Communications Be recognized and identified as the go-to or host of the office Greet colleagues, using names when possible Visibly engaged To be attuned with colleagues, build meaningful relationships, and develop trusted advisor status with colleagues Share communications collaterals with the JLL team Receives and responds to all requests (verbal, email) or issues within one day of receipt, including a personal follow-up to ensure questions/requests are answered. Prioritize urgent issues / emails Provide intuitive workplace delivery, anticipating colleague needs

Administrative Duties Administer workplace policies (clean desk, appropriate use of space, etc.) Additional duties as assigned by Experience Manager Additional duties as assigned by Client

Client:

Vanguard Group, Inc

Job Profile: Property Mgmt Operations-B3

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce.  JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law.  The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.