Description We are in search of a highly skilled individual to handle the role of Patient Financial Access Facilitator in our healthcare facility located in GREENWICH, Connecticut. The successful candidate will be responsible for a variety of functions related to patient check-in, check-out, registration, scheduling, and other related duties. This role is crucial in ensuring smooth operations within the healthcare and social assistance industry.

Responsibilities:

• Manage and process patient check-in and check-out procedures.

• Oversee patient registration and scheduling, ensuring efficient handling of patient visits.

• Keep patient demographic and financial information updated, adhering to Red Flag procedures for patient safety.

• Stay updated with all insurance changes and adhere to managed care requirements and all other legislated information for Health Care.

• Accurately enter insurance information, verify eligibility, identify and collect co-pay balances.

• Coordinate arrangements for patients who require additional assistance.

• Obtain required signatures and ensure appropriate authorizations are obtained.

• Accurately schedule patient appointments in collaboration with the clinical team.

• Handle insurance matters, ensuring appropriate financial information is accurately obtained and documented for proper reimbursement.

• Utilize customer service skills to provide a positive experience for patients.

• Perform receptionist duties as needed, including accommodating walk-ins and updating registration information. Requirements • Possess excellent customer service skills

• Ability to schedule appointments effectively

• Perform receptionist duties including answering calls, greeting patients and directing visitors

• Strong communication skills, both written and spoken

• Proficiency in using computer systems for data entry and reporting

• Knowledge of healthcare industry practices and standards

• Ability to handle sensitive information with confidentiality

• Strong organizational skills and attention to detail

• Ability to work well in a team and collaborate with various departments

• Flexibility to work in different shifts, including weekends and holidays if required

• High school diploma or equivalent; additional education or certifications in healthcare administration would be advantageous

• Prior experience in a healthcare setting, particularly in patient registration, would be beneficial.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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