Position : Implementation Specialist

Duration : 9–10-month contract

Location : 100% Remote

Payrate : $17/hr.

Schedule : This role offers flexibility in scheduling, allowing up to 40 hours per week, with the ability to work part-time certain weeks.

Job Description:

We are seeking an Implementation Specialist for a remote position. The worker will use Acuity to manage availability for faculty to submit Training Requests on their calendar. The candidate must have familiarity with MH courseware, major Learning Management Systems, and previous experience in customer success or a similar role related to software implementation. Experience with JIRA is also required.

Top Must-haves:

• Familiarity with MH courseware (Connect, ALEKS, Simnet)

• Previous experience with major Learning Management Systems (Blackboard, Canvas, D2L, Moodle)

• 1-2 years’ experience in customer success or a similar role related to software implementation (Higher education experience preferred but not required)

• JIRA

Responsibilities:

• Proactively project manage existing integrations for End of School and Back to School

• Supports standard BUIP integrations with the expectation of learning SSO.

• Guides customers throughout the implementation to ensure the best possible setup and best practice.

• Documents all actions taken during implementations and ensures all parties are informed of progress.

• Logs any bugs or feature requests in JIRA.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.