Assist with processing and completing the semi-monthly, monthly, and off cycle payrolls via the Workday system. Work with other Payroll Team members to process On Demand payments, Pay Input, and Manual Payments as needed in order to generate accurate pay to employees. Maintain central repository of supporting documentation to include audit, exception reports, and work papers.Assist in reviewing semi-monthly retro reports and in creating unsupported time entry EIBs to ensure payments are accurate and comply with appropriate policies and laws. Communicate with departments and employees regarding the leave payout processMonitor leave payout reports and process payments on off-cycle payrolls as appropriate.Serve as a primary contact for monthly gross pay inquiries, assisting both departments and employees. Review employee records and reports in order to research and respond appropriately. Provide excellent customer service in both written and verbal communication in a high volume and fast-paced environment via email, phone calls, or in person. Monitor email and On Demand requests for pay inquiries and issues and respond accordingly. Problem solve and resolve employee paycheck discrepancies.Review monthly retro reports to identify unsupported events and create EIBs to process any payments. Identify issues, and work with other Payroll Team members to resolve. Collaborate with departmental contacts, Human Resources, Accounting and Financial Management, the Workday Program, and other business process owners as needed.Other related functions as assigned.